What is pre-authorisation?
If I’m running a business from my home, am I a serious target for hackers?
What is a vulnerability scan?
Can the full credit card number be printed on the consumer’s copy of the receipt?
What constitutes a Service Provider in the world of PCI?
From a PCI standpoint, what is defined as ‘cardholder data’?
My company wants to store credit card data. What methods can we use?
My company doesn’t store credit card data so PCI compliance doesn’t apply to us, right?
Are MasterCards that start with a "2" valid?
Why am I not on next day funding?
What is a Voice Authorization and when would I have to obtain one?
Why do I seem to have duplicate batches?
I have heard about "skimming". What is it?
I never received a Welcome Kit from Sphere. Can I still get a copy?
I want to know what Visa recommends as proper card acceptance guidelines.
What are a few things I can do to reduce my risk of chargebacks?
What is a fallback transaction?
Is using Apple Pay secure?
I ran a refund instead of a sale. What do I do?
When do I process a void sale and when do I process a refund?
Why is "AVS" or Address Verification Service important to me?
Why is it important that my terminal or point of sale system be EMV enabled?
What is the proper way to process an EMV transaction?
What is the proper way to process a swiped transaction?
How long does it take to open an account with Sphere and start to process payments?
What does EMV and NFC mean?
How do I get my questions answered when it comes to Sphere Insights?
Who is TSYS?
What’s the difference between the different kinds of debit transactions?
Why should I accept credit cards for payment?
Why do I need to be PCI compliant?
What is PCI?
How soon will I get my deposits?
What is an Issuer vs. an Acquirer?
What is Near Field Communication (NFC) and how does it work?
What is a chargeback?