Why am I being charged a PCI fee?
The Annual PCI Service Fee is assessed by Sphere to mitigate the costs associated with becoming and maintaining compliance, updating terminal software, and replacing non-compliant hardware. Sphere has arranged for your to work with ControlScan, one of the leading PCI security accessors, to become PCI compliant. PCI compliance is a requirement of all merchants who accept credit cards as payments. If you need help in accessing the ControlScan merchant portal, please go to https://smartscan.controlscan.com/security/index/0/overview or email firstname.lastname@example.org.